Makeup and Cancellation Policy
We will allow 3 make-up classes per 11 classes session. Extra classes missed beyond this will be lost except for in emergency circumstances. These make-ups are subject to availability and are not guaranteed.
Make-up classes are only permitted if there was 4 hours' notice of the cancellation and if there is open space in another day’s group lesson during the same session.Less than 4 hours of notice will be considered a no-show and constitutes a loss of lesson fee.
All cancellations and make-up scheduling requests must be emailed to firstname.lastname@example.org or text message to 224-424-7373 as proof.
Emergency cancellations will be handled on an individual basis.